Frequently Asked Questions (FAQ)

Your Daily Oral Care

What is Nano-Hydroxyapatite (nHAp) and how does it help my teeth?

Nano-hydroxyapatite is a biomimetic mineral that closely resembles the Hydroxyapatite naturally found in human teeth and bones. It was first developed by NASA in the 1970s to help prevent enamel loss in astronauts exposed to zero gravity.

In oral care, Nano-Hydroxyapatite helps remineralise and strengthen tooth enamel, reduce sensitivity, protect against cavities, and naturally whiten teeth by restoring a smoother, healthier enamel surface.

How much Nano-Hydroxyapatite does gnashers toothpaste contain?

Our toothpaste contains 5% rod-shaped Nano-Hydroxyapatite. This concentration is selected to deliver the benefits of Nano-Hydroxyapatite as part of a daily oral care routine.

What is Theobromine, and how does it help my teeth?

Theobromine is a naturally occurring compound derived from cacao. In oral care, it helps strengthen tooth enamel by supporting the natural remineralisation process. It also contributes to a smoother enamel surface, which can make teeth more resistant to everyday acid challenges.

What is L-Arginine, and how does it help my teeth?

L-Arginine is a naturally occurring amino acid found in the human body and certain foods. In oral care, it helps support a healthy oral environment and reduce tooth sensitivity by aiding natural pH balance in the mouth.

How does having a Prebiotic in gnashers toothpaste help?

Chicory root extract, the prebiotic in our toothpaste, helps support beneficial bacteria while reducing the presence of harmful bacteria. By helping maintain balance in the mouth, it supports a healthier oral environment over time.

Does gnashers toothpaste whiten teeth?

It supports natural whitening by helping remove surface stains while supporting and protecting enamel. This helps teeth maintain their natural brightness over time.

Is gnashers toothpaste suitable for sensitive teeth?

Yes. gnashers toothpaste is formulated to be gentle on enamel and suitable for people with sensitive teeth, making it appropriate for daily use.

Can I use gnashers toothpaste daily?

Absolutely. Our toothpaste is recommended for use two times a day as part of your everyday oral care routine. It is gentle on enamel while still being effective.

Is your toothpaste vegan and cruelty-free?

Yes. Our toothpaste is 100% vegan and cruelty-free. We do not use animal-derived ingredients or test on animals.

Does it contain harsh chemicals or artificial additives?

No. We avoid harsh abrasives and artificial additives. Every ingredient in our toothpaste is carefully chosen for a specific purpose.

Is gnashers toothpaste suitable for children?

This toothpaste is suitable for children aged 6 years and above. For younger children, we recommend consulting a paediatric dentist for guidance.

How should I use gnashers toothpaste for best results?

Brush twice daily using a soft-bristled toothbrush. Avoid rinsing aggressively with water immediately after brushing to allow active ingredients to remain on teeth longer.

Shipping & Delivery

How much does shipping cost?

We offer free shipping on all orders across India.

How long will my order take to arrive?

Orders are dispatched within 24–36 hours on working days (Monday-Friday). Delivery typically takes 3-5 working days.

Can I track my order?

Yes. Once your order is shipped, you’ll receive a tracking number via email to monitor your delivery.

What if my order is damaged during transit?

We carefully pack all orders, but if your product arrives damaged, missing, or incorrect, please email us within 24 hours of delivery with your order details, photo and video of the product and packaging, and a brief description of the issue at care@gnashers.in, and we’ll assist you promptly.

Returns & Refunds

Can I return or replace my toothpaste?

Due to the hygienic nature of toothpaste, returns or exchanges are only accepted if the product is defective, damaged, expired or incorrect.

How do I initiate a return or replacement?

Contact us at care@gnashers.in within 24 hours of delivery with your order details, photo and video of the product and packaging, and a brief description of the issue. Our team will guide you through the next steps.

Who bears the return shipping cost?

If the product is defective, damaged, expired or incorrect, we will cover the return shipping cost.

How long does a refund take?

Once we receive and inspect the returned item, approved refunds are processed to the original payment method within 7-10 business days. Additional processing time may apply depending on your bank.